Refund Policy

​

BY CONTINUING TO USE THIS WEBSITE YOU ARE CONSENTING TO THIS REFUND POLICY AND YOU AGREE TO BE LEGALLY BOUND BY THESE TERMS AND CONDITIONS WITH MOTIVATING EXCELLENCE LLC.

 

Information on how to participate in the “Motivating Excellence” Program, Intensives and Workshops including all electronic and hardcopy schedules, information, forms, payment and refund policies form part of these Terms and Conditions.

 

SECTION 1:  MOTIVATING EXCELLENCE REFUND POLICY

​

1.  Fees form part of the registration process and are due prior to participation in a class. Once paid, fees are non-transferable and non-extendable beyond their expiry. Policies for payment and refunds are detailed below.

 

PROGRAM AND INTENSIVES:

 

• All Motivating Excellence Programs & Events REQUIRE a Non- Refundable deposit upon acceptance. 

 

• Motivating Excellence Program/ Intensives have Payment plans that can be split into 2 and 3 installments. 

 

• A 50% Refund is ONLY given for the 1st installment of the Motivating Excellence Payment Plan where the student has an unforeseen circumstance where they cannot complete the Program /Intensive. The circumstance will be reviewed by Motivating Excellence staff and approved prior to being refunded. 

​

• Any deposit, or portion thereof, deemed Non-Refundable by Motivating Excellence and notified to applicant/participant as Non-Refundable by this website or otherwise in writing shall not be refundable.

​

• NO Refunds are provided to any student accepted into any  Motivating Excellence Program / Intensive to withdraw 30 days prior ​to the start of the Motivating Excellence Program/ Intensive.

 

• NO Refunds will be provided AFTER applicant/participant pays the 1st Installment of their payment plan unless determined by Motivating Excellence, in its sole discretion. 

 

• NO Refund will be provided, under any circumstances, if the applicant/participant cannot pay any remaining installment(s) for the Program/Intensive. This includes any installment paid subsequent to the Non-Refundable deposit.

 

• NO Refunds will be provided if any participant is removed from Program/ Intensive by Motivating Excellence for cause at anytime. Any appeals for such removal shall be determined by the Motivating Excellence Board whose judgment shall be final.

 

• Full refunds will be provided to an applicant/participant if Motivating Excellence cancels any Program/ Intensive.

 

• Partial refunds (to be determined by the Motivating Excellence board, in its reasonable discretion) may be given if the Program/Intensive is cancelled due to weather, natural disasters and other worldly events that are out of Motivating Excellence’s control.

 

WORKSHOPS AND EVENTS

 

• All Motivating Excellence Workshops & Events are subject to only a 50% refund at any time prior to 15 days before the workshop or event. 

 

• NO Refunds will be provided if an applicant/participant cancels within 15 days of the applicable Motivating Excellence Workshop or Event.

 

• NO Refunds will be provided if Motivating Excellence Board removes the applicant/participant from a Workshop or Event at any time for cause. 

 

• Full refunds will be given if Motivating Excellence cancels any Workshop or Event.

 

• Partial refunds ((to be determined by the Motivating Excellence board, in its reasonable discretion) may be given if in the event the Workshop or Event is cancelled due to very bad weather, natural disasters and other worldly events that are out of Motivating Excellence’s control.

 

​